Engaged Empathy Leadership: Why It Matters for Gen Z Leaders

What Is the Engaged Empathy Leadership Model?

The Engaged Empathy Leadership Model (EELM) is a leadership approach that prioritizes understanding, connection, and active listening in the workplace. It encourages leaders to engage deeply with their teams, creating a culture where employees feel valued, supported, and heard.

This model was developed by Dr. Jeff LeBlanc, a lecturer at Bentley University, to address the growing disconnect between traditional leadership styles and modern workplace expectations. Recognizing that outdated management styles often lead to employee disengagement and "quiet quitting," Dr. LeBlanc designed the EELM to foster workplaces where individuals feel motivated, respected, and included.

This model is especially relevant for Gen Z professionals and leaders, who emphasize authenticity, inclusivity, and emotional intelligence in the workplace.

Why Does Gen Z Care About Engaged Empathy?

Unlike previous generations, Gen Z expects leaders to be emotionally aware and socially responsible. Here’s why the Engaged Empathy Leadership Model resonates with them:

✅ Authenticity Matters – Gen Z values genuine leadership that fosters open, two-way communication.

✅ Mental Health & Well-being – They prioritize workplaces that acknowledge emotional and psychological needs.

✅ Diversity & Inclusion – Empathetic leadership ensures every voice is heard, promoting equity and belonging.

✅ Collaboration Over Hierarchy – Gen Z thrives in team-oriented environments where leadership is relational, not authoritarian.

Key Elements of Engaged Empathy Leadership

Leaders practicing engaged empathy focus on three core principles:

🔹 Active Listening – Leaders take time to listen and understand employee concerns before responding.

🔹 Emotional Intelligence – They recognize and regulate their own emotions while responding to others with compassion and awareness.

🔹 Actionable Support – Empathy isn’t just about listening—it’s about taking real action to support and uplift employees.

How to Apply Engaged Empathy in Leadership

Here are simple ways leaders can implement EELM in daily interactions:

✔ Check in with your team regularly – Ask, "How are you doing today?" and actually listen.

✔ Recognize challenges and offer support – If someone is struggling, provide resources or flexibility.

✔ Encourage open discussions – Create a safe space where employees feel comfortable sharing ideas and feedback.

✔ Lead by example – Model vulnerability and emotional intelligence in your leadership approach.

✔ Prioritize well-being – Advocate for mental health initiatives and work-life balance.

Final Thoughts

The Engaged Empathy Leadership Model aligns perfectly with the expectations and values of Gen Z leaders and professionals. It promotes a people-first approach to leadership, emphasizing emotional intelligence, active engagement, and inclusivity.

As more organizations recognize the power of empathetic leadership, Gen Z is leading the charge in shaping workplaces where authenticity, well-being, and connection thrive.

Want to learn more? Stay tuned for our Quick Reference Guide on Engaged Empathy Leadership! 🚀